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Dorking Nursery School and Family Centre

Some kind words from people who have recently used our services....

xx settled in very quickly. Nicole and the team were fantastic in making both xx and I feel comfortable.

We were so impressed with how the settling in process was handled and how all the staff worked to ensure our daughter settled quickly. Communication was excellent and we had no concerns with the process.

The initial settling in process in September was challenging for us as a family as both parents are teachers and we have no family in the area. As a result our son's Grandma who is 75 travelled down from Cheshire to help with this process but we were anxious about it due to her age and Covid as well as financial impact (paying for her train fare and pet care for 10 days). We would love our younger daughter to attend the nursery as it is so fantastic however the settling in process will always be challenging for us.

My daughter started in November but I just wanted to say how impressed I was with our settling in process, she adjusted very quickly and was made to feel very welcome by Nicole and the team. It was a lovely approach to have a staggered settling in period and it made my daughter feel secure.​

Everything was excellent - thankyou!​

The settling in process worked really great for my child and it made all the difference. He is now well settled.

Working together with my key worker to help my child settle was really nice, I liked the support I received and they also listened to my suggestions too!​

Really happy with the process for settling. However this year due to covid/ other family constraints/ work it was challenging for us as a family. So that’s the only reason for the disagreement.​

Easier for us because it’s our second child attending this setting so we knew what to expect.​

You do an amazing job.

The staff are truly amazing and have done everything possible to make sure my child has settled well. Coming from a nursery where she cried every morning for a year, it’s been amazing to see how she runs in happy each morning and that’s testament to the staff and secure and happy environment that she is now enjoying. Settling in was taken at her pace and her key person responded to her individual needs to make settling in a happy experience. Thank you.

More difficult for parents not being able to have as much contact with keyworkers and see the nursery but understand why this is the case​.

Would just like to say that you have all been amazing and dealt with everything the pandemic has thrown at you and made me feel extremely confident in my daughters safety at nursery. You have also been very supportive and efficient in dealing with her SEN difficulties and that is something I'm used to having to fight tooth and nail for so its taken a big strain off of me! You have all be fab ! Thank you so much and well done. Stars.

We couldn't have asked for a better start with xx, with thanks to Tracey and Donna and all the staff. xx settled in extremely well and we always felt he was getting the help he needed.​

I did feel I was asked to wait around longer than was necessary for my child but was very pleased with the set up​.

Thank you for all the hard work with my son he's settled in so well and happy with his care.

The staff went above and beyond to work together to settle my child.

I was very impressed with how the nursery dealt with the strange situation we all find ourselves in. My child settled really well and having had two other children attend previously, I was really happy with how all the changes were made and worked.

The staff being lovely, made my daughter to feel safe loved and settled in nursery very quickly​.

Great communication, strong relationships with children and super team. We are very grateful for everything you do, especially during this challenging time. Thank you.